Refund policy

30-Day Satisfaction Guarantee: if you're not completely satisfied, you may request a return or exchange within 30 days of receiving your order.

Eligibility: items must be unused, in original packaging; returns initiated within 30 days of delivery; proof of purchase required.

Return Process: contact [SUPPORT EMAIL] or [SỐ TOLL-FREE] with your order number and reason → our team provides return instructions and the return address: [ĐỊA CHỈ BUSINESS — Bài 2.2].

Refunds: issued to the original payment method, allow 5–7 business days.

Return Shipping Costs: customers are responsible unless the item arrived damaged or defective.

Damaged or Defective Items: contact us immediately with photos — we will arrange a replacement or refund at no additional cost.

Non-Returnable Items: gift cards and clearance items may be non-returnable, indicated on the product page.